PRIVACY POLICY
FlexPro Printing Solution
At FlexPro Printing Solution, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our printing and design services.
Information We Collect
We may collect information that you provide when you contact us, request a quotation, place an order, or submit an enquiry. This may include:
Name
Phone number
Email address
Business or company name
Billing or delivery information
Printing requirements and project details
Artwork, logos, images, and other files you provide
Any other information you voluntarily submit through our website
Cookies and Website Technologies
Our website may use cookies or similar technologies to improve functionality, understand website traffic, remember preferences, and enhance the user experience.
You may be able to control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
Sharing of Information
FlexPro Printing Solution does not sell or rent your personal information.
We may share limited information with trusted service providers when necessary to operate our business or complete your order, such as payment providers, delivery partners, hosting providers, communication services, or technical support providers.
How We Use Your Information
We use collected information to:
Respond to enquiries and customer requests
Prepare quotations and estimates
Process and deliver printing orders
Communicate about projects, orders, and services
Create and provide requested designs or printed materials
Improve our website, services, and customer experience
Prevent fraudulent or unauthorized activity
Meet applicable legal and business requirements
We do not use your personal information for purposes unrelated to our services without an appropriate legal basis or your consent where required.
Artwork and Customer Files
Files provided to FlexPro Printing Solution for printing or design purposes are treated as customer-provided materials. We use these files only as reasonably necessary to complete your requested project, provide related services, maintain business records, or comply with legal obligations.
Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or misuse.
However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure.